RatNawn Tech
Vocalis

Vocalis by RatNawn Tech

AI Voice Agents built for business conversations.

Vocalis enables businesses to automate inbound and outbound conversations using natural, multilingual AI voice agents connected directly to business workflows.

Vocalis dashboard — live pipeline overview

Capabilities

What Vocalis can do.

Outbound Calling

Automate high-volume customer communication, follow-ups and campaigns.

Inbound Calling

Handle incoming customer conversations without traditional IVR experiences.

Natural, Interruption-aware Conversations

Conversations that follow context, handle interruptions and adapt mid-call instead of reading a fixed script.

Multilingual Conversations

Communicate naturally with customers across multiple Indian languages.

WhatsApp & Multi-channel Follow-up

Extend a conversation beyond the call — confirmations, links and reminders sent straight to WhatsApp.

No-code Workflow Builder

Design and adjust calling flows, scripts and business rules without engineering support.

Business Integrations

Connect calling workflows with CRM, ERP, databases and internal APIs.

Smart Follow-ups

Trigger follow-up calls using previous call outcomes and business rules.

Human Handoff

Escalate conversations when human intervention is required.

Sentiment & Intent Analytics

Every call is scored for sentiment and outcome, with transcripts, recordings and dashboards to act on.

Industries

Built to fit how different businesses actually talk to customers.

Lending & Financial Services

Loan follow-ups, payment reminders, promise-to-pay capture and collections support.

Recruitment & Staffing

First-round candidate screening, availability checks and interview scheduling at scale.

E-commerce & D2C

Order confirmations, delivery updates, cart recovery and post-purchase follow-ups.

Real Estate

Lead qualification, site-visit scheduling and re-engagement for cold enquiries.

Healthcare & Clinics

Appointment scheduling, reminders and routine follow-up calls.

BPOs & Customer Support

First-line query handling and triage before routing to a human agent.

The Dashboard

Every call, tracked and actionable.

Vocalis isn't just an AI bot that talks — it's a business communication platform. Call volumes, outcomes and sentiment land in one dashboard, so the conversations turn into decisions.

Vocalis call analytics — volume trend, outcomes and sentiment

Have a business problem AI could solve?

Whether you're exploring AI voice agents, building a new application, automating an existing workflow or creating content at scale — let's see what technology can do for your business.